Welcome to The Chakra, a product of M/s YUKTANTH TECHNOLOGIES PRIVATE LIMITED. This Shipping and Delivery Policy outlines the terms and conditions regarding the shipment and delivery of vehicles through our used car sales and purchases application (the "Service"). By using the Service, you agree to the terms of this policy.
1. Vehicle Pickup and Delivery
- 1.1 Seller Responsibility: The seller is responsible for making the vehicle available for pickup by the buyer at the agreed-upon location. The seller must ensure that the vehicle is in the condition described in the listing.
- 1.2 Inspection: Before finalizing the transaction, both the seller and the buyer have the right to inspect the vehicle to verify its condition and authenticity.
- 1.3 Delivery Options: Sellers and buyers are encouraged to communicate and agree on the preferred method of delivery, which may include self-pickup, third-party transportation services, or other mutually agreed-upon options.
2. Third-Party Transportation Services
- 2.1 Use of Third-Party Services: Sellers and buyers may choose to utilize third-party transportation services to facilitate the delivery of the vehicle. The terms and conditions of such services are separate from our platform and should be agreed upon directly with the third-party provider.
- 2.2 Insurance: It is the responsibility of the seller and/or buyer to verify and ensure that any third-party transportation service used is adequately insured to cover potential damages during transit.
3. Title and Documentation
- 3.1 Transfer of Title: The seller is responsible for transferring the title of the vehicle to the buyer upon completion of the transaction. Both parties must adhere to the legal requirements of the jurisdiction in which the transaction takes place.
- 3.2 Documentation: The seller should provide all necessary documentation, including the vehicle's title, bill of sale, and any other relevant paperwork, to facilitate a smooth transfer of ownership.
4. Disputes and Resolutions
- 4.1 Disputes: In the event of disputes related to the condition of the vehicle upon delivery or any other shipping-related matters, the parties involved are encouraged to resolve the issue amicably. If a resolution cannot be reached, our dispute resolution process, as outlined in our Terms and Conditions, will apply.
5. Contact Us
- 5.1 Questions: If you have any questions or concerns about our shipping and delivery policy, please contact us at info@thechakra.co.in.
6. Changes to This Policy
- 6.1 Updates: We may update this Shipping and Delivery Policy periodically to reflect changes in our practices. We will notify you of significant updates through the Service or other means.